Comprehensive Managed IT Services Combined with UniFi Infrastructure

Our team handles all critical infrastructure management, allowing your organization to focus on core business operations rather than IT complexity. We provide end-to-end service from initial network design through ongoing optimization and emergency support.

Network Design and Implementation Services: Our technicians conduct detailed site surveys to understand your facility layout, connectivity needs, and security requirements. Based on this assessment, we recommend appropriate UniFi equipment, design the network topology, and handle professional installation including all cable runs, equipment mounting, configuration, and testing. We ensure everything is properly integrated before handoff.

24/7 Remote Monitoring and Alert Management: Our Network Operations Center monitors your entire infrastructure continuously, 24 hours per day, 7 days per week. We track network health metrics, security events, camera status, access control logs, and device connectivity in real time. When issues arise, our systems alert on-call technicians immediately. You receive intelligent alerts only for issues requiring your attention—we filter out routine maintenance notifications and false alarms so you're not overwhelmed with noise.

Proactive Maintenance and Updates: Rather than waiting for problems to occur, we proactively manage firmware updates, security patches, capacity monitoring, and performance optimization. We test updates in controlled environments before deploying to your production systems, schedule maintenance windows during low-traffic periods, and maintain change logs documenting every modification. This approach prevents most problems before they impact your business.

On-Site Support and Emergency Response: For issues that require hands-on intervention, we dispatch technicians to your location. Our response time varies by service tier (4-hour response for standard packages, 2-hour for growing business packages, 1-hour for enterprise packages). We maintain inventory of common replacement parts so we can repair issues immediately rather than ordering components and waiting for delivery.

Compliance Reporting and Security Documentation: As a optional service we generate monthly performance reports showing network uptime, security events, access control logs, and system utilization. This documentation helps you meet audit requirements for regulated industries such as healthcare, finance, and government. We maintain detailed logs of who accessed which doors, when, and why—critical data for investigations and compliance verification.

How We Integrate Your ISP Service

Our approach is flexible and works with your existing or planned internet service provider. Rather than forcing you to switch providers, we integrate your chosen service with UniFi security appliances to create a unified edge.

Xfinity Business Integration: For organizations choosing cable internet from Xfinity, we integrate their gateway with a UniFi cloud gateway fiber or dream machine. The UniFi appliance manages routing, firewalling, threat detection, and load balancing if you have multiple Xfinity business circuits. We configure dual WAN failover, so if primary Xfinity service drops, we automatically switch to LTE cellular backup, maintaining connectivity to critical systems.

CenturyLink Fiber Integration: Fiber connections provide superior performance and reliability. We configure UniFi gateways to utilize the high bandwidth available through CenturyLink's fiber service, with particular attention to QoS (Quality of Service) settings that prioritize voice/video traffic over background downloads. We implement redundant WAN connections where available—primary fiber plus LTE cellular backup.

Starlink Business Integration: Satellite internet serves remote locations and branch offices where traditional ISP service is unavailable. We configure UniFi gateways to manage Starlink's latency characteristics and integrate LTE cellular as primary failover if satellite service experiences weather-related disruption. The UniFi system monitors connection quality continuously and can distribute traffic across multiple internet sources for optimal performance.

Optional Automatic Failover and Load Balancing: Regardless of your primary ISP, we configure the UniFi gateway to monitor connection health continuously. If primary internet drops below acceptable performance thresholds or goes offline, the system automatically activates backup connectivity (typically LTE cellular) within seconds. No manual intervention required. Users experience minimal disruption—active connections may drop briefly, but the system recovers automatically.

Professional Network Infrastructure

Our deployment provides professional-grade Wi-Fi covering your entire facility without dead zones. Unlike consumer routers requiring manual signal strength optimization, UniFi access points coordinate automatically, distributing devices based on signal strength and capacity. Roaming is seamless, employees walk from conference room to break room without losing connection. Guest Wi-Fi is completely isolated from your business network, protecting sensitive data while allowing visitors to check email.

Integrated Video Surveillance

You gain continuous video recording with artificial intelligence. Our cameras automatically detect people versus vehicles versus animals, so security alerts are meaningful instead of triggered by shadows or wind-blown leaves. Every camera event is timestamped and integrated with network logs, allowing investigators to answer questions like "What was this person's username when they accessed the server, and what were they doing when our security camera captured them in the parking lot?" This level of integration is impossible with separate camera and network systems.

Physical Access Control

Encrypted NFC cards and smartphone credentials replace mechanical keys. When an employee leaves your organization, you revoke their credential in one action they can no longer unlock any door or access your Wi-Fi. The audit log records every access attempt: who, when, where, and whether successful. This level of documentation is invaluable for security investigations and regulatory compliance.

Unified Dashboard

Instead of logging into separate systems, one for network status, another for camera management, a third for access control everything appears in one professional dashboard. You see network health, camera status, and access events from one central location. Reports are unified, showing all security events with correlated timing across all systems.

24/7 Professional Monitoring

Our Network Operations Center watches your infrastructure continuously. Most problems are detected and resolved before they impact your business. When critical issues occur, our technicians respond immediately rather than you discovering problems when your business is already affected.

Proactive Maintenance

We manage updates, patches, and optimization automatically on your behalf. You don't need IT staff researching new firmware versions or worrying about security vulnerabilities. We handle it all.

No Annual Licensing Fees

UniFi products operate license-free after initial purchase. Unlike competitors charging $150–400 per access point annually, plus fees for cameras, switches, and security services, UniFi has zero recurring licensing costs. You pay for equipment once and our managed services—no surprise bills year after year.

Scalability Without Vendor Switching

Start with the SMB Starter package managing 0–10 employees. As you grow to 100+ employees, upgrade to the Growing Business package using the same interface and management approach. Later, expand to multiple locations with the Enterprise package. You're not switching platforms or retraining staff—everything grows with your business.

No Per-Device Licensing Fees

Competitors such as Cisco Meraki and Fortinet charge annually per device. Meraki charges $150–400 per access point annually. A 50-AP deployment incurs $7,500–$20,000 in annual licensing fees. Fortinet charges similar or higher fees. UniFi charges zero. Over 10 years, this difference reaches hundreds of thousands of dollars for most organizations.

Integrated Network, Video, and Access Control

Most organizations piece together solutions from multiple vendors: one company provides networking, another provides cameras, a third provides access control. This fragmentation creates complexity—your IT team manages three separate systems, three separate dashboards, three separate audit trails, and three separate vendor relationships. When security investigations arise, correlating data across systems is manual and time-consuming. UniFi converges these three critical functions into one platform with unified data integration.

On-Premises Controller Option

Cloud-first competitors like Cisco Meraki require all data flow through their cloud infrastructure. For organizations subject to HIPAA, GDPR, PCI-DSS, or FedRAMP regulations, this creates compliance headaches. UniFi offers an on-premises controller option, allowing your data to stay on your hardware without touching vendor cloud infrastructure. This is non-negotiable for healthcare providers, financial institutions, and government agencies.

Scalability Without Platform Migration

Many organizations start with one vendor's small equipment and later realize it doesn't scale to their needs, forcing expensive platform migration. UniFi scales from entry-level gateway to enterprise systems managing 500+ devices, all using the same interface and feature set. You grow without switching platforms or retraining staff.

Professional Managed Services

Unlike competitors offering only self-service support or limited managed services, we provide 24/7 monitoring, proactive maintenance, emergency response, and compliance reporting. Your organization gets enterprise-grade infrastructure management without enterprise-level IT staffing costs.

UniFi infrastructure supports requirements for multiple regulated industries. We ensure your compliance posture is strong without excessive complexity or cost.

Healthcare (HIPAA): We deploy on-premises controller ensuring patient data never touches external cloud infrastructure. All traffic between network devices and controller is encrypted. Video footage is encrypted both in transit and at rest. Access logs document every interaction with patient systems. Regular security audits verify compliance.

Finance (PCI-DSS): We implement network segmentation ensuring payment card data is isolated from general business networks. Access control and logging documents everyone with access to sensitive systems. Network monitoring detects and blocks suspicious traffic patterns. Firewall rules restrict inbound/outbound connections to only legitimate business purposes.

Government (FedRAMP): We deploy air-gapped controllers for maximum security. Cryptographic flexibility allows integration with government security standards. Comprehensive audit logging provides investigative data for audits. Network segmentation separates systems by classification level.

General (SOC 2 Type II): Unified audit trails across all systems provide comprehensive logging for external auditors. Regular backups and disaster recovery testing demonstrate business continuity commitment. 24/7 monitoring and incident response show proactive security posture.

GDPR (Data Residency): On-premises controller ensures personal data never leaves your jurisdiction. Data deletion requests are honored immediately—video footage and logs are purged from your hardware without cloud service delays. No third-party access to personal information.

Summary and Next Steps

Why Choose Our MSP Service?

We combine UniFi's cost-effective, converged infrastructure with professional managed services. You get enterprise-grade network, video, and access control without enterprise-level costs. Your organization is protected by 24/7 monitoring and rapid incident response. You scale from startup to multi-location enterprise on the same platform. Compliance requirements are met through integrated systems and comprehensive audit logging. Total cost of ownership is dramatically lower than fragmented competitor solutions.

Ready to Modernize Your Infrastructure?

Contact us for a free site survey and infrastructure assessment. We'll analyze your current setup, understand your security and compliance requirements, and provide a custom proposal with specific pricing based on your facility size and needs. We'll show you exactly how much you'll save compared to your current infrastructure and licensing costs.

Our team is ready to transform your network from a source of IT complexity into a competitive advantage for your business.